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FAQ’s

Our team is always there during your transition to CAOA, but in case you want more hands-on comprehensive training, implementation, and customized support, check out the options below!

What is CA Office Automation Software?

It is an intelligent ERP software for CPAs & accounting firms that can do wonders with automation. It is one-stop accounting practice management software that will empower your firm,  team, and clients at the same time.

It allows you to streamline your practice processes and work together quickly and efficiently at every step of your accounting process.

CA Office Automation offers specific tools to communicate effectively, track your time, and provide an ideal client experience to retain clients and expand.

It also provides real-time statistical data to the accountants, which helps them increase their productivity and provide better service to clients. Most importantly, it reduces human errors by automating accounting practice management tasks.

CAOA has many modules to manage your work effectively

What are the main features/Modules of CA Office Automation?

CA Office Automation provides Task Management, Document Management, Account Management, Payroll Systems, Employee Management, Client Management, Email/SMS scheduler, etc.

Mobile App is available for CA Office Automation software?

Yes, the mobile app is available for employees as well as clients.

You can use our Android as well as IOS application.

How much does CA Office Automation cost?

The cost for CA Office Automation depends on the number of users you select. You can find the user costing on the pricing page.

How many users are using your software?

6000+ users are using our software worldwide.

Is CA Office Automation cloud-based software?

Yes, CA Office Automation is a cloud-based software.

How much space do you give on the cloud to store our data?

We give space based on the plan you purchase. You can also buy extra space on our server as required.

What are the charges for extra server/hosting space?

You would be charged 100$/year for an additional 5GB of storage.

Is SMS chargeable or not?

Yes, it is chargeable 100$. for 2500 SMS

What if we want to install your software on our server?

Yes, you can host our software on your server – we call it a white label solution service, where you can install our software on any server you want. You can also use your brand’s logo on all the interfaces.

Why should I use CA Office Automation Software?

Using CA Office Automation Software can manage your office’s day-to-day activity and put your office in automation mode. The software features/modules are Task Management, Document Management, Employee Management, Client Management, Account Management, Auto Email, SMS Management, Conveyance Management, Payroll Management, Appoint Management, To-Do Management, Email/SMS scheduler functionality, etc.

What is the security of our data?

Don’t worry; your data is highly secure with us –

  • The CA Office Automation application is SSL secured (256 bits encryption) – SSL is a protocol used for encrypting information over the Internet.
  • We take data security & privacy very seriously.
  • We are using Microsoft azure hosting service.
  • We are also giving NDA (Non-Disclosure Agreement) For your data security.
  • Every customer is important to us. As a policy, we never share customers or information with other members. We promise that your data will NEVER be shared/sold to anyone (except when required for regulatory purposes).
  • We have defined information security policy and data confidentiality as critical aspects.

What if your cloud server is inactive or under maintenance?

We have taken service from the best cloud provider like Microsoft with ‘99.9% NETWORK & SERVER UPTIME GUARANTEE’. The service provider had backup servers available if the primary servers were unavailable.

Can we get a free trial to check the features and functions of CA Office Automation?

Yes, you can access our demo version to check all the features and functions.

Is there any video resource to understand all the software features?

Yes, we have created a video library to help you understand all the software’s features.

Is there any training required to use CA Office Automation?

The CA Office Automation is easy to use software. Our video library helps you understand the various functions of our software. If you have any questions, please feel free to contact our support team, and they will help you.

How long does it take to fix a problem?

Our technical team is constantly active to make your experience error-free. But in case you find a problem with the software, you can ask the support team to resolve the issue. The support team will put all effort into fixing the situation at the earliest. We will keep you posted on our progress.

Who can help me out?

Our Support team is available at your service from 10:30 AM to 7 PM. Feel free to contact us if you have any doubt or queries. They can help you out with almost all the questions.

Is there any training required to use CA Office Automation?

The CA Office Automation is easy to use software. Our video library helps you understand the various functions of our software. If you have any questions, please feel free to contact our support team, and they will help you.

What are the Terms & Conditions for using CA Office Automation?

The Terms & Conditions for using CA Office Automation are available on the terms of service page.

Who Do I Contact If I Have a Technical Question or Problem?

Please get in touch with us on our support number or send an email, or you can generate a ticket.

Where are you located?

We manage our operations through USA & India offices.