CA Office Automation

Vulnerability Discloser Program

Importance of collaboration with security

At CAOA, we take the security of our systems and services very seriously. We recognize the importance of collaboration with security researchers and the broader community to identify and address potential vulnerabilities. As part of our commitment to maintaining a secure environment, we have established a Vulnerability Disclosure Program.

Our Vulnerability Disclosure Program encourages security researchers, ethical hackers, and individuals who discover potential vulnerabilities in our systems to responsibly disclose them to us. We believe that by working together, we can swiftly address any identified vulnerabilities and enhance the overall security of our products and services.

If you have discovered a security vulnerability or weakness in our systems, we encourage you to participate in our Vulnerability Disclosure Program. Here’s how it works

How it works

Responsible Disclosure

We ask that you act responsibly and ethically by avoiding any malicious activities that could harm our systems or compromise the privacy of our users. We expect you to comply with all relevant laws and regulations while participating in our program.

Reporting Vulnerabilities

If you have identified a potential vulnerability, please report it to us as soon as possible. You can do this by sending an email to our designated security team at [email address]. Please include a detailed description of the vulnerability, including any steps to reproduce it, so that we can effectively evaluate and reproduce the issue.

Non-Disclosure of Vulnerabilities

We kindly request that you do not publicly disclose any vulnerabilities before we have had a chance to investigate and address them. We strive to resolve reported vulnerabilities promptly and will keep you informed of our progress throughout the process.

Collaboration and Cooperation

We value open communication and collaboration. Our security team will work with you to verify and understand the reported vulnerability. We may request additional information or clarification to aid in our investigation. We appreciate your cooperation and timely responses during this process.

Recognition and Appreciation

We acknowledge the valuable contributions made by security researchers in helping us maintain a secure environment. If you responsibly disclose a vulnerability to us, and it is confirmed and successfully resolved, we may recognize your efforts with a proper acknowledgement and, where appropriate, provide a reward as a token of our appreciation.

Participating in our Disclosure Program

By participating in our Vulnerability Disclosure Program, you contribute to making our systems safer for our users and the broader community. Your responsible disclosure helps us protect against potential security risks and ensures the integrity of our products and services.

Please note that our Vulnerability Disclosure Program is intended for the responsible disclosure of security vulnerabilities only. If you have other inquiries, such as general support or feedback, please refer to the appropriate channels on our website.

Thank you for your commitment to security and for helping us create a safer digital environment.

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